Midlead Technovations LLP ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website, services, and integrated platforms such as Meta (Facebook), Razorpay, and WhatsApp Official APIs.
1. Information We Collect
Contact Information: Name, email address, phone number, and city.
Payment Information: Provided through Razorpay's secure gateway.
Meta Data: Facebook and Instagram info including profile, insights, and interactions.
WhatsApp Data: Name, phone number, and messages used for authentication and support.
Technical Data: IP address, browser type, device identifiers, access times, and pages viewed.
Cookies and Tracking Technologies: For personalized experience and analytics.
2. How We Use Your Information
To provide, operate, and maintain our website and services.
To process transactions and payments via Razorpay.
For Meta App Review, Page Management, and marketing integrations.
To communicate via WhatsApp Official API for service updates and notifications.
To enhance security and prevent fraud.
For internal analytics and service improvements.
3. Data Sharing and Disclosure
With Service Providers: Razorpay, Meta, and WhatsApp Business Providers.
Under Legal Requirements: To comply with the law or legal rights.
Business Transfers: During mergers, acquisitions, or asset sales.
Note: All providers are compliant with respective data protection regulations.
4. Payment Processing (Razorpay)
All payments are processed through Razorpay, which is PCI-DSS compliant. We do not store your card or banking information. Read Razorpay’s privacy policy: https://razorpay.com/privacy/
5. WhatsApp API Use
We use WhatsApp Official API via verified Business Solution Providers. Messages are end-to-end encrypted. We never share your number without your consent.
6. Meta (Facebook/Instagram) Permissions
We require limited permissions such as access to your public profile, email, pages, and insights to deliver services like moderation, analytics, and marketing optimization.
7. Data Security
SSL encryption
Secure server infrastructure
Access control and anonymization when applicable
8. User Rights
Access or update your personal data
Request deletion of your data
Opt out of marketing communications
Withdraw consent (where applicable)
To exercise your rights, contact us at: [your-email@example.com]
9. Cookies Policy
Enhance user experience
Analyze website traffic
Run remarketing campaigns via Meta
You can control cookie preferences via your browser settings.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be reflected on this page with a revised effective date.